...Common Questions...

        Throughout our daily services we come across many great questions asked by our customers. For your benefit we have dedicated a section of our site to the most commonly asked questions by our customers.

Is Technology Quest® a chain company?
Is there anything I need to buy prior to our service time?
What form of payment do you accept?

Are our services guaranteed by Technology Quest®?
What makes our services superior to other businesses?
What kind of equipment do we work on?
How would you know if the person at your door is a legitimate agent?

Question: Is Technology Quest® a chain company?

          Answer: No. Technology Quest® is a single, privately owned business. However, we service most of north and central Georgia by driving to our customers' location rather than making them drive to our service center.

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Question: Is there anything I need to buy prior to our service time?

          Answer: Yes/No. There is no need to buy anything prior to our service call, because we can purchase everything for you. However, if you have already purchased your equipment please let us know prior to our service date.

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Question: What form of payment do you accept?

          Answer: For your convenience we accept many forms of payment. We will take personal/business check (Picture Id required). You may also pay us with cash, or Technology Quest® Gift Cards.

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Question: Are our services guaranteed by Technology Quest®?

          Answer: Yes. Most of our services are guaranteed by us for a period of a month . Click Here for more details.

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Question: What makes our services superior  to other businesses?

          Answer: We offer the same or better services as other businesses for a much lower price. Unlike most companies, we will guarantee our services for at least one month. And we will drive to your location rather than making you drive to our service center.

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Question: What kind of equipment do we work on?

          Answer: We work on all  kind of DOS, Microsoft related PC. Unfortunately, our expert agents are not trained in the Macintosh field. We will also work on all 120V equipment, but we do not have the proper training to work on 240V equipment.

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Question: How would you know if the person at your is a legitimate agent?

          Answer: An agent will be assigned to you at the time of your service request. All of our agents are required to show a driver's license for identification, before entering you home.

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